I help people in government and big organizations figure out what they're actually asking, and then build the smallest possible thing that answers it. Before that I played pro soccer at 147 pounds, sold Mongolian vodka door to door, and landed a job at IBM in Spain with 27 days left on my visa. Those are not detours. They're the training.
Ten of them. Tap one and it'll tell you what it cost — that's what the chapters are.
Eleven chapters. Most of them are things that didn't work. Every one of them ends in a rule I still run by.
Read it → 02 / RECEIPTSNavy, Air Force, Army, NYPD, IBM, and a city I can walk across. What I did, what it changed.
Coming 03 / OUT LOUDThinking in public, in two languages, one of which I learned in the region of Spain everyone makes fun of.
ComingEvery frustrating process I've taken apart had the same defect: a problem declared at the top out of assumptions, then a solution built underneath it out of assumptions about those assumptions. A spiral of guess and check. My whole job is sharpening the problem until the decision becomes obvious to the people who have to live with it. That's not a philosophy, it's a method — I've run it in a NAVFAC prioritization, in an Army installation plan that runs through 2030, and at a plant gate in Baton Rouge at five in the morning.
Twelve years of making other people's problems my love and my focus — and all of it somewhere far from my front door. So now I'm pointing it at where I live. St. Pete has a permitting process I understand because I filed through it, a flood problem I can walk to, and a hurricane comms gap I've been building for. Civic St. Pete is the driving northern star now, and I'll see how, when, or where the journey takes me. Mayor of St. Pete? A nice title. Learning from my parents: be the change and the role will find you.